This Privacy Policy explains how Vinicius de Castro Soares (CPF 154.550.606-00), operating as Vinicius Soares e-books ("we", "us", "our"), collects, uses and protects your personal data when you visit viniciussoares.store or buy our digital products. We follow the Brazilian General Data Protection Law (LGPD – Law 13.709/2018) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. Data controller
The data controller is Vinicius de Castro Soares, Brazil. For any privacy request, contact support@viniciussoares.store.
2. Data we collect
- Purchase data: name, email address, country and the product purchased.
- Payment data: processed directly by Stripe. We do not receive or store your full card number, expiration date or security code.
- Access data: the email and login information used in our members app.
- Support data: anything you send us by email or WhatsApp.
- Browsing data: IP address, browser, device type, pages visited and cookies.
3. How we use your data
- To process your order and deliver access to your book;
- To send transactional emails (purchase confirmation, access, support);
- To provide customer support and process refund requests;
- To prevent fraud and protect the security of the Website;
- To measure and improve our Website and advertising;
- To comply with legal and tax obligations.
4. Legal basis
We process data to perform the purchase contract, to comply with legal obligations, based on our legitimate interests (security, fraud prevention, improvement of services) and, for non-essential cookies and marketing, based on your consent.
5. Sharing your data
We never sell your personal data. We only share it with service providers needed to run the business:
- Stripe — payment processing;
- Members app provider — hosting and delivery of your books;
- Email service providers — sending access and support emails;
- Hosting provider — hosting of the Website;
- Analytics and advertising tools (such as Meta and Google) — measuring visits and ad performance;
- Authorities — when required by law or court order.
6. Cookies
We use essential cookies for the Website to work, and analytics/advertising cookies to understand how visitors use the Website and measure our campaigns. You can block or delete cookies in your browser settings at any time; some features may not work properly without essential cookies.
7. International transfers
Some providers (such as Stripe) may process data outside Brazil or your country, including in the United States. In these cases, we rely on providers that adopt appropriate safeguards, such as standard contractual clauses.
8. Data retention
We keep your data for as long as needed to provide access to your purchase and support, and for the period required by tax, accounting and legal obligations. After that, data is deleted or anonymized.
9. Your rights
You may, at any time, request:
- Confirmation that we process your data and access to it;
- Correction of incomplete or incorrect data;
- Deletion of your data, except where we must keep it by law;
- Portability of your data;
- Information about who we share your data with;
- Withdrawal of consent and objection to marketing communications.
Send your request to support@viniciussoares.store. We reply within 15 days. You also have the right to file a complaint with the Brazilian data protection authority (ANPD) or the authority in your country.
10. Security
We use encrypted connections (HTTPS) and trusted providers to protect your data. No system is 100% secure, but we take reasonable measures to prevent unauthorized access, loss or misuse.
11. Children
Our products are not intended for children under 18. We do not knowingly collect data from minors without the consent of a parent or guardian.
12. Changes to this policy
We may update this Privacy Policy. The updated version will always be published on this page with a new "Last updated" date.
13. Contact
Email: support@viniciussoares.store
WhatsApp: +55 31 9825-4635
Support hours: 7:00 AM – 4:00 PM (Brasília time, GMT-3)